FAQs

FAQs

Question: The product I want is currently out of stock, when will you restock?

Answer: Be sure to subscribe to our newsletter and follow us on our social media platforms where we announce restocked products and new arrivals as soon as they become available.

Question: How do I know whether a product is Curly Girl Approved (CG Approved)?

Answer: We have the option to shop by “CG Approved”, there you will find our full product offering of Curly Girl Approved products. Additionally, we have CG approved badges located on product pages.

Question: My hair is a mix of difference curl patterns/types, what type of products should I purchase?

Answer: Please drop us an email at info@emersonhairandbeauty.com we will schedule a one-to-one consultation where we will walkthrough you through recommended products.

Question: When will you start stocking “X” brand?

Answer: Please drop us an email at info@emersonhairandbeauty.com with the brand and products you are after, we will look into how we can onboard this brand for you.

 

Question: Do you have products for chemically treated hair?

Answer: Yes, we do. Please select shop by chemically treated, there you will find our full product offering for chemically treated hair.

Question: Do you ship outside of the UAE?

Answer: Yes, we ship within the UAE as well as the wider GCC, shipping rates are available at checkout. If you are located outside of the GCC region and would like to purchase with us, please drop us an email or message us on our social media accounts where we may be able to arrange a special delivery for you.